Acceptable Use Policy

1. Child safety

PhiVate has a zero-tolerance policy for content sexualising or exploiting minors in any form, real or synthetic. Any breach is reported to the relevant authorities including:

• Australian Centre to Counter Child Exploitation (ACCCE)
• UAE Ministry of Interior Child Protection Centre
• Sri Lanka National Child Protection Authority
• National Center for Missing & Exploited Children (NCMEC) for US-touching matters under 18 U.S.C. § 2258A
• INHOPE network for cross-jurisdictional reporting

Accounts in breach are permanently terminated without refund and without notice. We cooperate fully with law enforcement requests under applicable law.

2. Prohibited content

The following uses are prohibited regardless of jurisdiction or licensing. Accounts found in breach are suspended without notice.

Non-consensual content

• Non-consensual intimate imagery, including synthetic deepfakes.
• Synthetic media of real people without their explicit consent.
• Doxxing, harassment campaigns, or content encouraging stalking.

Hate, violence, and extremism

• Content promoting violence against individuals or groups based on race, ethnicity, religion, gender, sexual orientation, disability, or national origin.
• Content facilitating terrorism, extremism, or organised violence.
• Content recruiting for or glorifying extremist organisations.

Adult and unlawful sales

• Adult content, pornography, sexual services, or escort services.
• Sale of illegal drugs, weapons, or controlled substances.
• Sale of counterfeit goods or trademark infringement.

Fraud and manipulation

• Cryptocurrency pump-and-dump schemes, exit scams, or unregistered token offerings.
• Fake review generation or coordinated inauthentic behaviour.
• Predatory lending or payday-loan marketing targeting vulnerable populations.
• AI-generated content presented as human-created in regulatory contexts (academic submissions, legal filings, job applications, immigration applications).
• Misinformation operations, political disinformation, or election interference content.

3. Restricted industries — licensing required

The following industries require regulatory authorisation in most jurisdictions. PhiVate may request proof of licensing before or during your subscription. Operating without authorisation is a breach.

• Pharmaceuticals and prescription medication. Licensed pharma companies and authorised distributors only.
• Medical procedures and clinical claims. Licensed clinics, hospitals, and registered practitioners only. Aesthetic and cosmetic services require licensing per local regulation.
• Financial services, investment advice, and securities. Licensed by ASIC (Australia), SCA (UAE), SEC (Sri Lanka), SEC (USA), ESMA (EU), or equivalent.
• Gambling and wagering. Licensed in the target audience’s jurisdiction.
• Cannabis and CBD products. Where legal in BOTH the operator’s jurisdiction AND the audience’s jurisdiction.
• Tobacco, vaping, and nicotine products. Subject to regional advertising restrictions.
• Alcohol. Subject to regional advertising restrictions and responsible-marketing standards.
• Firearms and ammunition (where legal). Licensed retailers only, consumer-facing marketing only where legal.

4. Compliance you must enforce yourself

PhiVate provides the platform; you remain responsible for content compliance with your local advertising and AI-disclosure standards. This includes:

Regional consumer protection

• Australian Consumer Law and ASIC standards for consumer claims.
• UAE Federal Consumer Protection Law and TDRA regulations.
• Sri Lanka CAA Act consumer protection provisions.
• US FTC Act Section 5 against unfair or deceptive practices.
• EU Unfair Commercial Practices Directive (2005/29/EC).

AI-specific disclosure

• US FTC guidance on AI-generated content (active enforcement since 2023).
• EU AI Act (Regulation 2024/1689) — transparency obligations for AI-generated content active from August 2026.
• Industry codes covering AI-generated advertising in Australia (AANA), UAE (NMC), and Sri Lanka.

Data protection

• GDPR and UK GDPR when marketing to EU/UK audiences.
• California CCPA/CPRA when marketing to California residents.
• State-level US privacy laws (Virginia, Colorado, Connecticut, Texas, and others) where applicable.

Industry codes

• AANA Code of Ethics, AHPRA for health practitioners, ABA for alcohol, equivalent codes in other jurisdictions.

PhiVate may surface compliance warnings in the platform but does not guarantee compliance — that responsibility is yours.

5. Reporting violations

If you become aware of content or activity that violates this policy, write to abuse@phivate.com. Reports are reviewed within two business days. We do not retaliate against good-faith reports.

6. Consequences

Breach of this policy may result in: warning and required remediation, suspension of affected workspace, termination of subscription without refund, reporting to authorities for illegal content, and PhiVate reserves all legal rights. PhiVate determines consequence severity based on intent, scope, and remediation.

7. Updates

This policy is updated as new use cases emerge and as regulation evolves. Material changes are notified by email at least 30 days before effective date. Continued use after the effective date means you accept the changes.

Contact: legal@phivate.com for clarification, abuse@phivate.com for breach reports.